Ashes of Creation Code 37 Fix
If you’re getting Error Code 37 when trying to log in to Ashes of Creation, it’s not your account, and it’s not your internet speed. This one usually comes down to Windows itself, specifically the system components the launcher uses to connect to Intrepid’s login servers.
What Error Code 37 Means
Code 37 often shows up when the game client can’t reach the authentication server. The launcher depends on built-in Windows web tools to handle logins, and when those break, the connection fails before you even get to character select.
This error has nothing to do with item codes or activation keys. It’s purely a system or connection issue on your PC.
Common Causes
Broken or missing Microsoft Edge or WebView2 files
Security software blocking login requests
Tweaker tools that remove or disable Windows components
Temporary network hiccups or firewall interference
How to Fix Error Code 37
Step 1. Repair or Reinstall Microsoft Edge
Open Windows settings and make sure Microsoft Edge is installed and updated. Then visit Microsoft’s site and download the Edge WebView2 Runtime installer. Run it and restart your PC. This replaces missing login components that Ashes needs to authenticate.
Step 2. Check Your Firewall and Antivirus
Firewalls or antivirus programs may block the game’s login process. Temporarily disable them, start the launcher again, and see if it connects. If it works, add Ashes of Creation and the Intrepid Launcher as trusted apps.
Step 3. Undo Aggressive Windows Tweaks
If you’ve used tools like CCleaner, Winaero Tweaker, or similar system cleaners, they might have removed or disabled services required for WebView2. Restore any system changes those programs made or reinstall default Windows web components.
Step 4. Verify the Game Files
Launch the Intrepid Launcher, click on the game, and select Verify Files. This checks for missing or corrupted client files that could be interrupting the login process.
Step 5. Restart and Reconnect
After doing the above, restart your system fully. Then open the launcher again and try to log in. Most players report the issue clears after repairing Edge or reinstalling WebView2.
Final Blurb
Error Code 37 in Ashes of Creation happens when your Windows system can’t talk to Intrepid’s login servers, not because of game data or account problems. Repair your Edge installation, reinstall WebView2, and make sure your antivirus isn’t getting in the way. Once fixed, the login screen should work normally without loops or blank pages.
FAQ
What causes Error Code 37
It’s usually caused by broken or missing Windows web components like Edge WebView2 that the game uses to connect to Intrepid’s login servers.
Can VPNs cause this error
Yes. Some VPNs or proxies can interrupt the authentication step. Disable them temporarily when logging in.
Is Error Code 37 related to game activation
No. It’s not a key or activation code issue, it’s a Windows connection problem.
Do I need to reinstall the whole game
Not usually. Repairing WebView2 or verifying files through the launcher should fix it.
Does Intrepid know about this issue
Yes, the team has acknowledged it in early access reports and recommends repairing or reinstalling Edge components if you see Code 37.
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